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AI Studio Craft

Platforms · Workflow Automation

Let follow-ups run on their own.

Trigger flows from your store and forms, branch on conditions, wait, label and follow up — without writing code.

Talk to our team See it in an industry

Available on the AI Studio Craft platform

Automate

Sample workspace
  1. New Shopify orderTrigger
  2. Send WhatsApp confirmationMessage
  3. Cash on delivery? Offer a pay-online linkCondition
  4. Label: COD → prepaidOrganise
  5. Wait 24 hoursDelay
  6. Follow up if unpaidMessage

What you get

What Workflow Automation does for you.

  • Store triggers

    Start flows from Shopify and WooCommerce events.

  • Form triggers

    Typeform, Google Forms and Elementor submissions.

  • Conditions & delays

    Branch on answers and wait before the next step.

  • Labels & segments

    Tag contacts automatically as they move through a flow.

  • Drip campaigns

    Sequences that nurture leads over days or weeks.

  • Email tools

    Connect Mailchimp, Sendinblue and ActiveCampaign.

How it works

Three steps to live.

  1. 01

    Pick a trigger

    An order, a form submission or a new conversation.

  2. 02

    Add the steps

    Messages, conditions, delays and labels in the builder.

  3. 03

    Let it run

    Follow-ups go out on time, every time.

In practice

See it inside a real customer journey.

Each industry experience is an interactive demonstration with fictional businesses and sample data.

Your turn

Your business is next.

Tell us how customers reach you today. We’ll show you the same journeys, set up for your brand and your channels.

Talk to our team Explore industry experiences