Platforms · WhatsApp Business API
Your official WhatsApp number, open around the clock.
Connect the WhatsApp Cloud API to AI Studio Craft and run broadcasts, chatbots and live chat from one place — on the app your customers already use.
Available on the AI Studio Craft platform
Connect
Sample workspaceChannels
Website widget
Hi! How can we help?
All channels
One inbox
Every message lands in the same live chat.
What you get
What WhatsApp Business API does for you.
Official Cloud API
Connect your business number through the official WhatsApp Cloud API.
Broadcasts
Send campaigns, updates and offers to the segments you choose.
Two-way live chat
Your team replies from a shared inbox, with full conversation history.
Chatbot flows
Buttons, menus and quick replies, built visually — no code.
Drip campaigns
Scheduled follow-up sequences that run on their own.
Labels & segments
Organise contacts with labels, segments and custom fields.
How it works
Three steps to live.
- 01
Connect your number
Link your WhatsApp Business number through the Cloud API.
- 02
Build flows & broadcasts
Design chatbot flows and campaigns in the visual builder.
- 03
Engage and hand off
Bots answer instantly; your team takes over in live chat.
In practice
See it inside a real customer journey.
Each industry experience is an interactive demonstration with fictional businesses and sample data.
Real EstateFrom a simple property enquiry to a confirmed site visit.
HealthcareFrom booking an appointment to post-visit care.
RetailFrom product discovery to a repeat purchase.
EducationFrom course enquiry to confirmed enrolment.
Travel & HospitalityFrom holiday enquiry to a memorable guest experience.
AutomotiveFrom vehicle discovery to a booked test drive — and beyond.
Your turn
Your business is next.
Tell us how customers reach you today. We’ll show you the same journeys, set up for your brand and your channels.
Launch for your business?
Answer, qualify and follow up with every customer — on the channels they already use.
- Channels
- WhatsApp · Instagram · website
- Assistant
- AI replies + team handoff
- Follow-ups
- Flows, reminders & broadcasts
- Team
- Shared inbox with roles